摘 要
随着我国城市化进程的加速和社会结构转型，社区作为社会的基本单元面临着诸多新挑战，传统的社区社会工作服务模式难以满足日益多元化的居民需求。为探索适应新时代要求的社区社会工作服务模式，本研究以提升社区居民幸福感和归属感为目标，基于系统理论视角，对国内多个典型社区进行深入剖析。研究发现，构建多元化社区社会工作服务模式需要整合政府、社会组织、企业及居民四方力量，形成协同治理机制；创新服务内容涵盖基础民生保障、特殊群体关怀、文化传承发展等多个维度；并借助信息化平台实现精准化、个性化服务供给。与传统模式相比，该模式强调多方参与主体平等互动，突出居民自主性和能动性，有效提升了社区治理效能和服务质量，为推动我国社区社会工作服务创新发展提供了有益借鉴，在理论层面丰富了社区社会工作服务体系，在实践方面为其他地区开展类似工作提供了可复制推广的经验范式。
关键词：社区社会工作服务模式 协同治理机制 居民幸福感
Abstract
With the acceleration of urbanization and the transformation of social structure in our country, community as the basic unit of society is facing many new challenges, and the traditional community social work service model is difficult to meet the increasingly diversified needs of residents. In order to explore the community social work service model that ADAPTS to the requirements of the new era, this study aims to improve the sense of happiness and belonging of community residents, and makes an in-depth analysis of several typical communities in China based on the perspective of system theory. It is found that to build a diversified community social work service model, it is necessary to integrate the four forces of government, social organizations, enterprises and residents to form a collaborative governance mechanism; The content of innovative services covers multiple dimensions such as basic livelihood guarantee, special group care, cultural inheritance and development; And with the help of information platform to achieve accurate and personalized service supply. Compared with the traditional model, this model emphasizes the equal interaction of multi-party participants, highlights the autonomy and initiative of residents, effectively improves the efficiency of community governance and service quality, provides a useful reference for promoting the innovation and development of community social work services in China, and enricfies the community social work service system at the theoretical level. In practice, it provides an empirical paradigm for other regions to carry out similar work.
Keyword:Community Social Work Service Model Collaborative Governance Mechanism Residents' Well-being
目 录
1引言 1
2社区社会工作服务模式的理论基础 1
2.1社会工作基本理论框架 1
2.2多元化模式的理论支撑 2
2.3模式构建的原则与要素 2
3社区社会工作服务的多元化模式探索 3
3.1服务对象需求分析 3
3.2多元化模式的设计思路 3
3.3典型模式案例分析 4
4社区社会工作服务的实践路径构建 4
4.1实践路径的总体设计 5
4.2关键环节的操作策略 5
4.3实施效果评估体系 6
结论 6
参考文献 8
致谢 9
