摘 要
随着互联网技术的迅猛发展，网络平台在社会经济生活中的作用日益凸显，由此引发的法律问题也愈发复杂。本研究旨在探讨民法在网络平台责任与用户权益保护之间的平衡机制，以期为相关立法和司法实践提供理论支持。通过对国内外现有法律法规、司法判例及学术研究成果进行系统梳理，结合对典型网络平台运营模式的分析，采用比较研究法、实证分析法等方法，深入剖析当前网络平台责任界定存在的模糊性以及用户权益保护面临的挑战。研究发现，现行民法框架下网络平台责任认定存在标准不统一、范围不明确等问题，而用户在网络交易、隐私保护等方面的权利易受侵害。为此，提出构建适应数字时代需求的责任分担体系，确立合理的注意义务标准，强化平台事前预防与事后救济相结合的责任机制，同时完善用户权益受损后的多元救济途径。
关键词：网络平台责任 用户权益 民法框架
Abstract
With the rapid development of Internet technology, the role of network platform in social and economic life has become increasingly prominent, and the legal problems caused by this are becoming more and more complex. The purpose of this study is to explore the balance mechanism of civil law between the network platform responsibility and the protection of users' rights and interests, in order to provide theoretical support for relevant legislation and judicial practice. Through the systematic analysis of the existing laws and regulations, judicial precedents and academic research results at home and abroad, combined with the analysis of the typical operation mode of the network platform, using comparative research method and empirical analysis method, the ambiguity of the responsibility definition and the challenges faced by the protection of user rights and interests are deeply analyzed. It is found that there are problems in the inconsistent standards and unclear scope of network platforms under the current civil law fr amework, while users' rights in online transactions and privacy protection are vulnerable to infringement. To this end, it is proposed to build a responsibility sharing system to meet the needs of the digital age, establish a reasonable standard of duty of care, strengthen the responsibility mechanism of combining the platform prevention in advance and relief after the event, and improve the multiple relief channels after the users' rights and interests are damaged.
Keyword:Network platform responsibility User rights and interests Civil fr amework
目 录
1绪论 4
1.1研究背景与意义 4
1.2研究现状 4
1.3研究方法 4
2民法框架下网络平台责任界定 5
2.1平台责任的法律基础 5
2.2平台责任的具体类型 6
2.3平台责任的边界划定 6
3用户权益保护的民法依据 7
3.1用户权益的法律内涵 7
3.2用户信息保护机制 8
3.3用户权益受损救济途径 8
4平衡机制的构建与完善 9
4.1平衡原则的确立 9
4.2平衡机制的运行模式 9
4.3平衡效果的评估体系 10
5结论 10
参考文献 11
致谢 12
随着互联网技术的迅猛发展，网络平台在社会经济生活中的作用日益凸显，由此引发的法律问题也愈发复杂。本研究旨在探讨民法在网络平台责任与用户权益保护之间的平衡机制，以期为相关立法和司法实践提供理论支持。通过对国内外现有法律法规、司法判例及学术研究成果进行系统梳理，结合对典型网络平台运营模式的分析，采用比较研究法、实证分析法等方法，深入剖析当前网络平台责任界定存在的模糊性以及用户权益保护面临的挑战。研究发现，现行民法框架下网络平台责任认定存在标准不统一、范围不明确等问题，而用户在网络交易、隐私保护等方面的权利易受侵害。为此，提出构建适应数字时代需求的责任分担体系，确立合理的注意义务标准，强化平台事前预防与事后救济相结合的责任机制，同时完善用户权益受损后的多元救济途径。
关键词：网络平台责任 用户权益 民法框架
Abstract
With the rapid development of Internet technology, the role of network platform in social and economic life has become increasingly prominent, and the legal problems caused by this are becoming more and more complex. The purpose of this study is to explore the balance mechanism of civil law between the network platform responsibility and the protection of users' rights and interests, in order to provide theoretical support for relevant legislation and judicial practice. Through the systematic analysis of the existing laws and regulations, judicial precedents and academic research results at home and abroad, combined with the analysis of the typical operation mode of the network platform, using comparative research method and empirical analysis method, the ambiguity of the responsibility definition and the challenges faced by the protection of user rights and interests are deeply analyzed. It is found that there are problems in the inconsistent standards and unclear scope of network platforms under the current civil law fr amework, while users' rights in online transactions and privacy protection are vulnerable to infringement. To this end, it is proposed to build a responsibility sharing system to meet the needs of the digital age, establish a reasonable standard of duty of care, strengthen the responsibility mechanism of combining the platform prevention in advance and relief after the event, and improve the multiple relief channels after the users' rights and interests are damaged.
Keyword:Network platform responsibility User rights and interests Civil fr amework
目 录
1绪论 4
1.1研究背景与意义 4
1.2研究现状 4
1.3研究方法 4
2民法框架下网络平台责任界定 5
2.1平台责任的法律基础 5
2.2平台责任的具体类型 6
2.3平台责任的边界划定 6
3用户权益保护的民法依据 7
3.1用户权益的法律内涵 7
3.2用户信息保护机制 8
3.3用户权益受损救济途径 8
4平衡机制的构建与完善 9
4.1平衡原则的确立 9
4.2平衡机制的运行模式 9
4.3平衡效果的评估体系 10
5结论 10
参考文献 11
致谢 12
