摘 要
随着社会经济的快速发展，弱势群体在法律援助需求方面面临诸多挑战，其权益保护问题日益凸显。本研究以弱势群体法律援助的社会工作协同机制为切入点，旨在探索如何通过多主体协作提升法律援助服务的质量与效率。研究基于社会生态系统理论，采用混合研究方法，结合定量问卷调查与定性深度访谈，对我国东部、中部和西部地区的12个典型城市进行了系统调研。通过对300余名法律援助工作者、社会工作者及受助对象的样本数据分析，研究发现当前法律援助社会工作协同机制存在资源整合不足、专业能力欠缺以及制度保障不完善等问题。为此，本文提出了构建“政府主导、多方参与、资源联动”的协同模式，并设计了具体的操作路径，包括建立跨部门协调机制、强化专业培训体系以及优化绩效评估标准。研究结果表明，该协同机制能够显著提高法律援助服务的可及性和有效性，同时增强了弱势群体的获得感与满意度。本研究的主要创新点在于将社会工作的专业视角融入法律援助领域，从理论框架到实践策略均提供了系统的分析与指导，为相关政策制定者和实务工作者提供了重要参考。此外，研究还强调了技术赋能的重要性，提出利用数字化手段促进协同效率的提升，从而为未来相关领域的研究与实践奠定了坚实基础。总体而言，本研究不仅深化了对弱势群体法律援助协同机制的理解，也为推动社会公平正义提供了可行路径。关键词：法律援助；弱势群体；社会工作协同机制；资源整合；数字化赋能
Abstract
With the rapid development of socio-economic conditions, vulnerable groups face numerous challenges in their demand for legal aid, and issues regarding the protection of their rights and interests have become increasingly prominent. This study focuses on the social work collaboration mechanism for legal aid to vulnerable groups, aiming to explore how multi-stakeholder cooperation can enhance the quality and efficiency of legal aid services. Grounded in the Social Ecosystem Theory, a mixed-methods approach was adopted, combining quantitative questionnaire surveys with qualitative in-depth interviews, to conduct systematic research in 12 typical cities across eastern, central, and western China. Through data analysis of over 300 samples, including legal aid workers, social workers, and beneficiaries, the study identified several critical issues in the current legal aid social work collaboration mechanism, such as insufficient resource integration, lack of professional competence, and inadequate institutional safeguards. In response, this paper proposes constructing a collaborative model characterized by "government leadership, multi-party participation, and resource linkage," along with specific operational pathways, including establishing cross-departmental coordination mechanisms, strengthening professional training systems, and optimizing performance evaluation standards. The results indicate that this collaborative mechanism significantly improves the accessibility and effectiveness of legal aid services while enhancing the sense of gain and satisfaction among vulnerable groups. A major innovation of this study lies in integrating the professional perspective of social work into the field of legal aid, providing systematic analysis and guidance from theoretical fr ameworks to practical strategies, which serves as an important reference for policymakers and practitioners. Additionally, the study emphasizes the importance of technology empowerment, proposing the use of digital tools to promote collaborative efficiency, thereby laying a solid foundation for future research and practice in related fields. Overall, this study not only deepens the understanding of the collaborative mechanism for legal aid to vulnerable groups but also provides feasible approaches to advancing social equity and justice..
Key Words：Legal Aid；Vulnerable Groups；Social Work Collaboration Mechanism；Resource Integration；Digital Empowerment
目 录
摘 要 I
Abstract II
第1章 绪论 2
1.1 研究《弱势群体法律援助社会工作协同机制》的背景和意义 2
1.2 《弱势群体法律援助社会工作协同机制》领域的研究现状 2
1.3 本文研究《弱势群体法律援助社会工作协同机制》的方法 3
第2章 《弱势群体法律援助社会工作协同机制》的理论基础与框架构建 5
2.1 法律援助与社会工作的理论关联 5
2.2 协同机制的核心概念解析 5
2.3 国内外相关理论的比较分析 6
2.4 构建协同机制的基本原则 7
第3章 《弱势群体法律援助社会工作协同机制》的运行模式分析 9
3.1 协同机制的主体构成 9
3.1.1 法律援助机构的角色定位 9
3.1.2 社会工作者的职能分工 9
3.1.3 政府部门的协调作用 10
3.1.4 非营利组织的参与路径 10
3.2 协同机制的运作流程 10
3.2.1 需求评估与资源匹配 11
3.2.2 服务提供与监督反馈 11
3.2.3 冲突解决与资源整合 11
3.2.4 效果评价与持续改进 12
3.3 协同机制的技术支持体系 12
3.3.1 数据共享平台建设 13
3.3.2 智能化工具的应用 13
3.3.3 信息安全管理措施 13
3.3.4 技术培训与推广 14
第4章 《弱势群体法律援助社会工作协同机制》的实践探索与优化策略 15
4.1 实践案例分析 15
4.1.1 城市社区中的协同实践 15
4.1.2 农村地区的实施路径 15
4.1.3 特殊群体的服务创新 16
4.1.4 跨区域协作的经验总结 16
4.2 存在的问题与挑战 16
4.2.1 制度层面的障碍 17
4.2.2 资源配置的不均衡 17
4.2.3 专业能力的不足 17
4.2.4 社会认知的局限性 18
4.3 优化策略探讨 18
4.3.1 完善政策支持体系 18
4.3.2 加强跨部门合作 19
4.3.3 提升从业人员素质 19
4.3.4 强化公众教育与宣传 20
结 论 20
参考文献 22
致 谢 23
