摘 要
随着互联网技术的迅猛发展,社交媒体平台已成为品牌传播的重要渠道。本研究旨在探讨社交媒体对品牌知名度的影响机制及其效果评估,通过整合营销传播理论与社交网络分析方法,构建了包含用户参与度、信息扩散路径、品牌感知三个维度的研究框架。采用定量与定性相结合的研究方法,选取典型社交媒体平台作为样本源,运用问卷调查法收集有效样本1200份,并结合案例分析法深入剖析具体品牌在社交媒体上的运营实践。研究发现,社交媒体能够显著提升品牌知名度,其中用户互动频率与内容质量是关键影响因素;信息传播速度呈指数级增长,突破了传统媒体的时间和空间限制;品牌人格化表达有助于增强消费者的情感认同。创新点在于首次将社交网络结构特征纳入品牌传播效果评估体系,提出了基于节点影响力的传播效能评价模型。本研究不仅为品牌管理者提供了科学有效的社交媒体运营策略参考,也为进一步深化数字营销理论研究奠定了基础,揭示了社交媒体环境下品牌建设的新规律。
关键词:社交媒体 品牌知名度 用户参与度
Abstract
With the rapid development of Internet technology, social media platforms have become significant channels for brand communication. This study aims to explore the mechanisms and evaluate the effects of social media on brand awareness by integrating marketing communication theory with social network analysis methods, thereby constructing a research fr amework that encompasses three dimensions: user engagement, information diffusion paths, and brand perception. Utilizing a mixed-methods approach combining quantitative and qualitative research, this study selected typical social media platforms as sample sources, collected 1200 valid samples through questionnaire surveys, and employed case analysis to delve into the operational practices of specific brands on social media. The findings indicate that social media significantly enhances brand awareness, with user interaction frequency and content quality being critical influencing factors; the speed of information dissemination exhibits exponential growth, transcending the temporal and spatial constraints of traditional media; and anthropomorphized brand ex pression facilitates stronger emotional identification among consumers. An innovation of this study lies in incorporating social network structural characteristics into the evaluation system of brand communication effectiveness for the first time, proposing a propagation efficiency evaluation model based on node influence. This research not only provides brand managers with scientifically effective strategies for social media operations but also lays the foundation for further deepening the theoretical research on digital marketing, revealing new patterns of brand building in the context of social media environments.
Keyword:Social Media Brand Awareness User Engagement
目 录
1绪论 1
1.1社交媒体与品牌知名度研究背景 1
1.2国内外研究现状综述 1
1.3研究方法与技术路线 2
2社交媒体传播机制对品牌的影响 2
2.1信息扩散模式与品牌曝光 2
2.2用户互动行为与品牌记忆 3
2.3内容营销策略与品牌认知 3
3社交媒体平台特性与品牌塑造 4
3.1平台算法推荐与品牌可见度 4
3.2多元化内容形式与品牌形象 4
3.3用户社区构建与品牌忠诚度 5
4社交媒体营销效果评估体系 5
4.1品牌知名度量化指标设计 5
4.2数据分析方法与模型构建 6
4.3营销效果优化建议与展望 7
结论 7
参考文献 9
致谢 10