摘 要
在数字化时代，互联网医疗服务因其便捷和高效而普及，但患者权益保护面临挑战。本文分析了互联网医疗服务中患者权益的现状和问题，并提出解决策略。文章首先定义了互联网医疗服务，并阐述了患者的基本权益，包括知情权、隐私权、安全权和选择权。接着，文章指出了当前存在的问题，如隐私泄露、服务质量不均、误诊和法律责任不明确等。文章回顾了国内外的保护实践，提出了完善法律法规、建立服务标准、加强信息保护技术以及提升患者权益意识的策略。最后，文章强调了患者权益保护的重要性，并对未来研究方向进行了展望，呼吁共同努力以保障患者权益。
关键词：互联网；医疗服务；患者权益；隐私保护
Research on the protection of patients' rights and interests in Internet medical services
英文人名
Directive teacher:×××
Abstract：In the digital era, Internet medical services have become popular because of their convenience and efficiency, but the protection of patients' rights and interests faces challenges. This paper analyzes the current situation and problems of patients' rights and interests in Internet medical services, and puts forward solutions. The article first defines the Internet medical service, and expounds the basic rights and interests of patients, including the right to know, the right to privacy, the right to safety and the right to choose. Then, the article points out the existing problems, such as privacy disclosure, uneven service quality, misdiagnosis and unclear legal responsibility. This paper reviews the protection practice at home and abroad, and puts forward some strategies to improve laws and regulations, establish service standards, strengthen information protection technology and enhance patients' awareness of rights and interests. Finally, the paper emphasizes the importance of protecting patients' rights and interests, looks forward to the future research direction, and calls for joint efforts to protect patients' rights and interests.
Key words: Internet; Medical services; Patient rights and interests; Privacy protection
目 录
一、引言 1
二、相关理论与概念界定 1
（一）互联网医疗服务的定义 1
（二）患者权益的理论 1
（三）互联网医疗服务中的患者权益类型 2
三、互联网医疗服务中的患者权益问题 3
（一）患者隐私泄露问题 3
（二）服务质量不均等现象 3
（三）网络医疗误诊与法律责任模糊 3
（四）患者信息自主权缺失 4
四、国内外患者权益保护的实践与经验 4
（一）国内互联网医疗服务患者权益保护现状 4
（二）国外患者权益保护的典型案例分析 5
五、互联网医疗服务患者权益保护的策略 5
（一）法律法规的完善与执行 5
（二）服务标准与质量控制机制 6
（三）加强患者信息保护技术应用 6
（四）提升患者权益保护意识与能力 7
结论 7
参考文献 7
致谢 8
