员工满意度与企业财务绩效的关联性研究

员工满意度与企业财务绩效的关联性研究

摘    要

  随着市场竞争的日益激烈,企业对内部管理优化的需求愈发迫切,员工满意度与企业财务绩效之间的关系成为学术界和实务界关注的焦点。本研究旨在探讨两者之间的关联性,通过系统分析揭示内在机制。基于资源基础理论和人力资本理论,选取2015 - 2020年沪深两市A股上市公司为样本,采用面板数据模型进行实证检验。研究发现,员工满意度对企业财务绩效具有显著正向影响,且这种影响存在滞后效应,通常在一年后显现。进一步研究表明,不同行业间该效应存在差异,其中服务业最为明显。

关键词:员工满意度  企业财务绩效  面板数据模型

Abstract 
  With the increasingly fierce market competition, the need for internal management optimization is becoming more and more urgent, and the relationship between employee satisfaction and corporate financial performance has become the focus of academic and practical circles. This study aimed to investigate the association between the two and reveal the intrinsic mechanisms through systematic analysis. Based on the resource-based theory and human capital theory, the A-share listed companies in Shanghai and Shenzhen from 2015 to 2020 were selected as samples, and the panel data model was used for empirical testing. The study found that employee satisfaction has a significant positive impact on corporate financial performance, and this effect has a lag effect, usually appearing after one year. Further research shows that this effect varies between different industries, and the service industry is the most obvious.

Keyword:Employee Satisfaction  Firm Financial Performance  Panel Data Model


目  录
1绪论 1
1.1研究背景与意义 1
1.2国内外研究现状 1
1.3研究方法概述 2
2员工满意度的构成要素分析 2
2.1工作环境对满意度的影响 2
2.2薪酬福利与员工满意度 3
2.3职业发展机会的作用 3
3企业财务绩效的关键指标 4
3.1盈利能力指标解析 4
3.2营运效率指标分析 5
3.3成长能力指标探讨 5
4满意度与财务绩效的关联机制 6
4.1内部管理效能传导 6
4.2员工生产力提升路径 7
4.3企业创新活力激发 7
结论 8
参考文献 9
致谢 10

 
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